Manager, Engineering - Customer & Application
Core
Lead the cross-functional Customer & Application team owning the user experience from first visit through application submission, acting as the front door and central coordination point for Engineering, Product, and QA.
Role type
Manager, Engineering - Customer & Application
Builds
User experience for prospective customers, new product lines, and migration from legacy to new platforms
Domain
Digital finance / Fintech
Deliverable
product features
Required skills
Full-stack software engineering, Cross-team systems thinking, Agile delivery (SAFe), Mentoring and team growth, AI tool utilization, Microservice architecture
Preferred skills
Scrum Master / Team Coach experience, Experience with Java, Ruby, Javascript, React, AWS or GCP
Technologies
React, Java, Ruby, Javascript, AWS, GCP, CI/CD pipelines
Responsibilities
Lead and manage software engineers and delivery team (SDETs, Product Owner, Security partner), Partner with Product Management on roadmap and priorities, Drive delivery from solutioning through validation, Optimize Agile processes and SDLC, Pilot AI tools to improve productivity, Mentor engineers in an inclusive culture, Coordinate with Platform and Security teams
Seniority
Manager, hands-on technical leadership