Software Engineer II - Customer Journey Team
Core
Building scalable backend systems and workflows to improve customer onboarding quality, speed, and time-to-value for an AI-native cybersecurity platform.
Role type
Senior IC backend software engineer (onboarding & platform)
Builds
Backend services, APIs, and orchestration workflows for customer onboarding and tenant management
Domain
Cybersecurity / Enterprise SaaS
Deliverable
production ML models | product features | infrastructure
Required skills
Python, Golang, AI development tools (Cursor, GitHub Copilot, Claude), cloud platforms (AWS, GCP, Azure), containerization (Docker, Kubernetes), distributed systems, service-oriented architectures, event-driven workflows, tenant lifecycle management, observability
Preferred skills
onboarding and provisioning systems, process visibility and status tracking, cybersecurity domain expertise
Technologies
Python, Golang, AWS, GCP, Azure, Docker, Kubernetes, Cursor, GitHub Copilot, Claude
Responsibilities
Build backend services and workflows to enable smoother, faster, self-serve customer onboarding; Design scalable systems providing end-to-end visibility across onboarding processes; Develop and improve core backend systems for tenant management, onboarding orchestration, and command center experiences; Build reliable APIs and backend architectures supporting enterprise-grade onboarding workflows at scale; Take ownership of features end-to-end from design through production validation
Seniority
Mid-level, hands-on IC
