Sr. Litigation & Claims Administrator
Core
Directs third-party claim administrators and outside counsel to resolve self-insured general liability claims and litigation matters for PetSmart across the US, Canada, and Puerto Rico.
Role type
Senior Litigation & Claims Administrator
Builds
Efficient resolution of liability claims and litigation portfolios
Domain
Retail / General Liability Insurance / Litigation Support
Deliverable
client delivery
Required skills
Liability claim valuation, reserve setting and adjustment, discovery management, witness interviews, damage inspection, vendor management, mediation representation, subrogation analysis, legal process understanding
Preferred skills
Insurance claims adjuster experience, third-party claims administrator experience, litigation support specialist experience, retail environment experience, AIC/CPCU/ARM designations
Technologies
None explicitly stated
Responsibilities
Direct third-party claims administrator workloads and case handling; negotiate settlements and compromises; manage outside counsel network; prepare discovery responses and witness testimony; assess and inspect property damages; set and adjust claim reserves; represent company at mediations; conduct detailed research on complex legal issues; manage incident investigation kits
Seniority
Senior, hands-on IC