CareerPlan

Manager, Financial Services, Digital Banking Operations, Consulting

Toronto, CAFull-time$116k–$166k2026-11-06 → 2026-11-10

Core

Lead delivery of complex client projects in Financial Services operations, focusing on optimizing efficiency, risk frameworks, and digital transformation.

Role type

Manager, Operations Consulting (Financial Services)

Builds

Operational strategies, risk-and-control frameworks, and technology-enabled transformation programs for banking, insurance, and pension funds.

Domain

Financial Services / Operations Strategy / Risk Management

Required skills

Management consulting leadership, operations strategy, risk-and-control frameworks, business transformation, process optimization, RPA/AI/GenAI, SDLC, Agile, stakeholder management, team leadership, data analysis, proposal writing.

Preferred skills

Experience with middle/back-office functions, ERP migrations, thought leadership, practice development, business development.

Technologies

Jira, Microsoft tools, Power BI, Alteryx, Tableau, Qlik, RPA, RDA, process mining, Epic Systems

Responsibilities

Lead project delivery from scoping to conclusion; apply structured problem-solving to operational and risk challenges; design and implement risk-and-control frameworks; build relationships with senior clients; manage timelines, budgets, and team performance; convert data into insights; lead business development and practice development activities.

Seniority

Manager, hands-on IC with people leadership