Senior Principal, Technical Program Management (Research & Development)
Core
Direct a portfolio of strategic, complex, and multidisciplinary programs to accelerate R&D's business impact by setting program strategy and leading teams to deliver operational and technical improvements.
Role type
Senior Principal Technical Program Manager (R&D)
Builds
Strategic technical programs, global sequencing logic, multi-tier governance, and enterprise-grade operational success metrics for Twilio's platforms.
Domain
Software engineering, distributed systems, cloud-scale infrastructure, and customer engagement platforms.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic technical leadership, systemic execution expertise, executive influence, architectural fluency, operational rigor, mastery of ambiguity, cross-functional leadership, risk management
Preferred skills
Technical program management at hyperscalers, domain expertise in global-scale communications, experience leading company-bet transformations
Technologies
Cloud-scale infrastructure, API-first design, distributed systems
Responsibilities
Orchestrate technical strategy and multi-year roadmaps for cross-organizational programs; Architect end-to-end execution frameworks and governance; Align cross-portfolio engineering roadmaps and resolve structural misalignments; Partner with lead engineers to evaluate technical approaches and risks; Define systems of accountability for cross-functional teams; Anticipate ecosystem-wide technical impacts; Scale R&D excellence through durable program frameworks; Mentor Principal TPMs and Engineering Leads
Seniority
Senior Principal, hands-on IC with strategic mentorship
