Global Communications Ops Manager

Sydney, New South Wales💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Operations expert to scale the Communications team's impact, build frameworks for consistent messaging, and manage workflows across internal/external stakeholders.

Role type

Senior Operations Manager (Communications)

Builds

Operational frameworks, cadences, trackers, and reporting systems for a global communications function.

Domain

Healthcare technology / AI / Global Communications

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

Business operations, communications strategy, capacity management, partner management, systems thinking, project management, data validation, executive partnership, editorial judgment, AI tool usage

Preferred skills

Experience in scaleups/agencies, managing PR agencies/freelancers, using Linear/Notion, visual storytelling

Technologies

Linear, Notion, AI tools

Responsibilities

Own end-to-end operations (cadences, trackers, meeting rhythms), ensure comms output quality against regulatory/brand standards, manage partner budgets and delivery, coordinate cross-functional projects, build templates and track performance metrics

Seniority

Senior, hands-on IC

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About Heidi

Heidi is on a mission to halve the time it takes to deliver world-class care. We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world. Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors. We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consu