Family Violence Support Worker
Core
Provide practical support, coordinate community resources, and assist with day-to-day operations for women and children escaping family violence in refuge settings.
Role type
Support worker (family violence services)
Builds
Safe refuge accommodation and support pathways for women and children
Domain
Social services / Family violence / Community support
Deliverable
client delivery
Required skills
practical support coordination, community resource linking, client transport, after-hours response, case plan implementation, accommodation maintenance, stakeholder liaison, mandatory reporting, organizational skills
Preferred skills
Diploma in Community Services, experience with mental health/disability/alcohol issues, knowledge of MARAM framework, Bachelor of Social Work
Technologies
None stated
Responsibilities
Complete client intake and orientation, coordinate access to community services (childcare, relocation, shopping), provide practical and emotional support including transport, respond to after-hours needs, maintain client information, attend client meetings to implement case plans, prepare accommodation and manage supplies, manage office calendars and communications
Seniority
Entry to Mid-level, hands-on support role