智能客服AI产品经理-中国广告产品
Core
Plan and build an intelligent customer service product for commercialization clients, providing one-stop intelligent consulting for ad placement review issues to advertisers, agencies, and sales teams.
Role type
Senior B2B Product Manager (Intelligent Customer Service & Ad Review)
Builds
Intelligent customer service platform with large model agents for ad placement review
Domain
Advertising technology / Large Language Models (LLM) / Customer Service
Deliverable
production ML models
Required skills
B2B product design, Large model/Agent capability understanding, Data-driven strategy, Metric system design, Funnel analysis, Cross-functional collaboration
Preferred skills
Experience in intelligent customer service, risk control review, commercialization products
Technologies
Large models, Agents
Responsibilities
Design product solutions for ad placement review consulting, optimize problem resolution rates and reduce human transfer rates, standardize pre-service and review agent capabilities, build service data metrics and analyze customer voice data to drive product optimization
