TikTok Shop - Logistics Service Account Management Team Lead
Core
Lead a team of agents to support top sellers on TikTok Shop with logistics-related communications, escalations, and guidance on platform rules to ensure a frictionless operational experience.
Role type
Team Lead, Logistics Service Account Management
Builds
Scalable logistics capabilities and seller support operations for TikTok Commerce
Domain
E-commerce, Logistics, Supply Chain
Deliverable
client delivery
Required skills
Digital written communication, Escalation management, Team leadership, Cross-functional coordination, Data consolidation, Change management, Quality assurance (QA), Training delivery
Preferred skills
Problem ownership, Attention to detail, Tech adaptability, E-commerce shipping and warehousing knowledge