TikTok Shop - Operations Quality Monitoring Manager, Sorting Center
Core
Formulate and promote Standard Operating Procedures (SOPs) for distribution center phases (Inbound, Sorting, Outbound) and conduct real-time monitoring of core KPIs to ensure consistent execution and drive continuous improvement.
Role type
Operations Quality Monitoring Manager
Builds
FBT product solution and operation
Domain
Logistics / Warehousing
Deliverable
dashboards & analysis
Required skills
Quality management, SOP formulation, KPI monitoring, Data analysis, Cross-departmental communication, Corrective action tracking
Preferred skills
PDCA, Six Sigma
Technologies
None stated
Responsibilities
Formulate and promote SOPs for distribution center phases, Conduct real-time monitoring of core KPIs, Perform regular on-site quality audits, Utilize data analysis to identify operational bottlenecks
Seniority
Mid-level, hands-on IC