直播用户体验运营专家 - TikTok直播
Core
Monitor and analyze multi-channel user feedback to identify experience gaps, build analysis frameworks, and drive end-to-end service process optimization for TikTok Live.
Role type
Senior UX Operations Specialist (Live Streaming)
Builds
TikTok Live platform and creator monetization tools
Domain
Social media / Live streaming / Creator economy
Deliverable
dashboards & analysis
Required skills
SQL, Excel, data modeling, root cause analysis, process design, cross-functional collaboration, bilingual communication
Preferred skills
Python, BI tools, live streaming experience, global project management
Responsibilities
Monitor and analyze multi-channel user feedback; Design and optimize service processes and SOPs; Build data dashboards and drive issue resolution; Lead independent user research and experience optimization projects; Align experience strategies across global markets