Customer Solutions Engineer - LATAM
Core
Provide technical support for pre- and post-sales activities, design cost-effective satellite and terrestrial communication link solutions, and consult with Global Sales groups for the Latin American region.
Role type
Senior Customer Solutions Engineer (Satellite Communications)
Builds
Pre-sales proposals, technical solutions, and customer demonstrations for Telesat's Lightspeed LEO satellite network.
Domain
Satellite Communications / Telecommunications
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Systems engineering, connectivity solutions design, RF link analysis, satellite communications, cost estimation, requirement gathering, technical presentation, network performance analysis, service issue resolution, database management.
Preferred skills
RF hardware knowledge, carrier/MNO account support, MEF 3.0 standards, OSI Layer 1-3 protocols, 3G/4G/5G networking, network management platforms.
Technologies
Lightspeed constellation, SolarWinds, WhatsUp Gold, Cisco, Juniper, MPLS, Carrier Ethernet, IP, VPN, firewalls.
Responsibilities
Design, estimate cost, and propose Lightspeed communications solutions; validate requirements with Global Sales and customer engineering contacts; present proposals and lead customer meetings; plan network upgrades and resolve service issues; collaborate with Marketing/Product on capacity; participate in trade shows and technical demonstrations.
Seniority
Senior, hands-on IC
