Senior Software Engineer, R&D Business Systems
Core
Build internal R&D business systems, data pipelines, and AI agents to streamline feature development, operational efficiency, and data-driven decision-making for engineering and product teams.
Role type
Senior Software Engineer (R&D Business Systems)
Builds
Internal tools, dashboards, and data pipelines for R&D operations and feature lifecycle management
Domain
SaaS / Data Infrastructure / Engineering Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
TypeScript/JavaScript, Python, React, SQL, API integration (REST/GraphQL), CI/CD, cloud data warehousing, AI/LLM agent development, observability
Preferred skills
Experience with Atlassian Forge/ScriptRunner, Looker Studio/Sigma, low-code solutions, coding agents
Technologies
TypeScript, JavaScript, Python, React, Atlassian Forge, ScriptRunner, BigQuery, GCP, Jira, Zendesk, Salesforce, Looker Studio, Sigma, Claude Code
Responsibilities
Lead development of custom system solutions and dashboards for R&D operations; Design and maintain bidirectional integrations between core platforms (Jira, Zendesk, Salesforce); Create and maintain custom AI agents and internal tools for engineering leadership; Design and build production-grade backend services and integration workflows; Define API contracts, data models, and integration patterns; Write high-quality, tested code with clear standards; Own observability, operational readiness, and production support; Build maintainable React-based internal applications; Leverage AI assistants to streamline development; Create comprehensive technical documentation; Build and govern self-service analytics dashboards
Seniority
Senior, hands-on IC
