CareerPlan

TikTok Shop - Mass Seller Operations and Education Specialist (Mexico)

Mexico City, MexicoFull-time2026-10-07 → 2026-11-12

Core

Drive merchant recruitment, activation, retention, and GMV growth for TikTok Shop in Mexico through operations and education.

Role type

Mass seller operations and education specialist

Builds

Merchant recruitment activities, educational content, and growth strategies for TikTok Shop sellers

Domain

E-commerce, social commerce, Latin America (Mexico)

Deliverable

product features

Required skills

merchant lifecycle management, recruitment strategy, digital marketing, data analysis, cross-functional project management, content creation

Preferred skills

cross-border e-commerce experience, Latin American market knowledge

Technologies

email marketing tools, digital marketing platforms, data analytics tools

Responsibilities

Develop differentiated activation and growth strategies for merchants at various lifecycle stages; Plan and execute recruitment and educational activities including seminars and community building; Build localized content covering platform rules, store operations, and logistics; Analyze merchant performance data to identify and address growth opportunities; Collaborate with product, marketing, and algorithm teams to implement large-scale growth projects.