TikTok Shop - WMS Product Solution & Operation Manager
Core
Lead solution design, rollout, and operational optimization of Warehouse Management Systems (WMS) and Distribution Center Systems (DCS) to power warehouse networks across fulfillment and sortation centers.
Role type
Senior Product Solution & Operation Manager (Warehouse Execution Systems)
Builds
Core operational systems for warehouse networks including WMS and DCS
Domain
Logistics technology / Supply chain operations
Required skills
WMS design and implementation, DCS/WCS/WES knowledge, cross-functional stakeholder management, operational data analysis, project management, system troubleshooting
Preferred skills
Multi-region/global operations experience, sortation systems expertise
Technologies
WMS, DCS, WCS, WES
Responsibilities
Lead WMS and DCS solution design and rollout; Drive new site launches including implementation and UAT; Partner with Operations, Product, and Engineering to deliver scalable solutions; Provide frontline operational support and resolve system issues; Leverage data to identify optimization opportunities; Drive continuous product enhancements based on operational needs