TikTok Shop Partnership (Agency) Operations Support Specialist, TSP/CAP/TAP (Third-party Associate, Japan)
Core
Support TikTok Shop Agency operations by handling partner enquiries, facilitating training/seminars, and managing data reporting for creators and sellers.
Role type
Operations Support Specialist (Agency Operations)
Builds
TikTok Shop ecosystem for creators and sellers via partner agencies
Domain
E-commerce, Social Commerce, Creator Economy
Deliverable
dashboards & analysis
Required skills
First-line customer support, Agency operations coordination, Training and seminar facilitation, Data analysis and reporting, Administrative processing, Microsoft Office (Word, Excel, PowerPoint), Internal communication tools (Lark, Zoom)
Preferred skills
TikTok Shop or MCN experience, E-commerce platform operations, LIVE commerce experience, Community operations, Startup environment experience
Responsibilities
Respond to partner agency enquiries regarding system operations, creator recruitment, policies, and events; Coordinate online and offline training sessions and seminars; Collect and analyze performance data to compile agency reports.