Product & Process Solutions Lead - Quality Management
Core
Lead operational excellence, quality management, and process optimization for TikTok's video safety operations, serving as the entry point between business and operations for product, policy, and process requests.
Role type
Senior Product & Process Solutions Lead (Quality Management)
Builds
Moderation quality strategies, automated quality evaluation methods, and AI-based moderation solutions
Domain
Social Media / Content Safety / Video Operations
Deliverable
production ML models | product features
Required skills
Quality operations management, content safety expertise, workflow optimization, cross-functional collaboration, strategic planning, data analysis, process transformation, AI solution exploration, team leadership
Preferred skills
Machine learning concepts, LLM applications, AI/ML product development
Responsibilities
Manage and optimize content platform quality control workflows; Lead strategic quality initiatives from planning to execution; Track development trends and drive transformational quality improvement methods; Explore and implement AI-based solutions for moderation quality
Seniority
Senior, hands-on IC with management responsibilities
