Group Lead - Search Operations - Kuala Lumpur
Core
Manage a 100+ person in-house operations team to improve search user experience, drive DAU impact, and increase traffic and GMV.
Role type
Senior Operations Manager (Search Operations)
Builds
Search product operations and site performance
Domain
Internet / Search / Digital Operations
Deliverable
production ML models
Required skills
Workforce management, team discipline, performance optimization, AI/digital transformation, talent management, cross-functional collaboration
Preferred skills
Large-scale team management in Internet/digital sectors, overseas working experience, AI operation implementation
Technologies
AI tools, automated workflows, intelligent systems
Responsibilities
Lead manpower scheduling and resource allocation for 100+ employees; Establish and enforce site operation rules and attendance policies; Optimize processes to improve productivity, accuracy, and error rates; Implement AI tools and automated workflows to reduce manual labor; Manage team performance appraisals, training, and retention; Compile operational reports and collaborate with headquarters.
Seniority
Senior, hands-on IC
