剪映国内交付运营（业务督导方向） - 剪映CapCut
Core
Manage BPO outsourcing service teams and supplier operations to deliver upstream business requirements for video and AI content products.
Role type
Senior BPO Delivery Operations Manager (Supplier Management)
Builds
Outsourcing delivery systems, quality assurance processes, and supplier performance improvement plans.
Domain
Video editing software / AI content generation / Outsourcing management
Required skills
BPO supplier management, quality management, data analysis, cross-functional communication, operational efficiency optimization, conflict resolution, AI tool utilization
Preferred skills
Experience with AI tools for quality inspection, user service perspective, industry benchmarking
Responsibilities
Oversee BPO team delivery results and supplier operations; Build and manage outsourcing workplace delivery systems; Analyze data to identify supplier weaknesses and implement improvement paths; Optimize delivery quality and efficiency through AI tools.
Seniority
Senior, hands-on IC