(ADSO) Linguistic Intelligence Quality Analyst - Project QA- KL
Core
Designing onboarding and training plans, managing project quality and output strategies, and conducting root cause analyses for data annotation and search operation projects.
Role type
Project Quality Analyst (Data Annotation & Search Operations)
Builds
Data annotation services and search operation services for international products
Domain
AI Data Services / Content Safety
Deliverable
production ML models
Required skills
Project management, Quality Assurance, Root Cause Analysis, Stakeholder coordination, Policy development, Risk assessment, Data monitoring
Preferred skills
Content moderation, Vendor management, BPO experience
Technologies
None stated
Responsibilities
Design onboarding processes and training plans for internal teams and BPOs, Coordinate with stakeholders to meet project go-live dates, Facilitate knowledge transfer and retention among teams, Develop and maintain policy guidelines, Design quality and output management strategies, Monitor queue data and quality metrics, Conduct daily Root Cause Analyses and quality trend analysis, Manage project quality through calibration sessions and action plans, Communicate cross-functionally to resolve system issues and bottlenecks, Conduct risk assessments on project deliverables
Seniority
Mid-level, hands-on IC
