产品运营-体验与服务
Core
Drive product operations and intelligent solutions for platform services, translating user needs into service strategies and product features to enhance efficiency and experience.
Role type
Senior Product Operations Manager (AI & Platform Services)
Builds
Standardized service strategies, intelligent product features, and scalable solution frameworks for platform services.
Domain
AI applications in customer service and platform operations
Deliverable
production ML models | product features
Required skills
AI application implementation, platform service business logic, data-driven strategy optimization, cross-functional collaboration, user insight analysis, solution design
Preferred skills
AI-Coding familiarity, growth operations experience, intelligent product operations, project execution
Technologies
AI-Coding, data analytics tools
Responsibilities
Deepen understanding of user needs and platform logic to drive product value; Collaborate with service, experience, and tech teams to build standardized requirement mechanisms; Establish data-driven efficiency metrics to optimize strategies and iterate intelligent products; Lead product capability construction and promotion to create benchmark cases; Optimize service strategies and intelligent products from a C-end user perspective.