大模型技术服务专家 - 火山引擎
Core
Provide technical support and optimization for enterprise customers' large model applications, including API stability, generation quality, and complex Agent orchestration.
Role type
Senior IC Large Model Technical Support Engineer
Builds
Production-ready LLM applications, optimized Agents, and automated tools for enterprise clients
Domain
Cloud AI / Large Language Models / Generative AI
Deliverable
production ML models
Required skills
Python or Golang, Prompt optimization, Agent orchestration, Model performance troubleshooting, Cross-functional collaboration
Preferred skills
LangChain/LangGraph/MCP frameworks, Multi-Agent systems, Model gateway monitoring, Video/content production industry experience
Technologies
LangChain, LangGraph, MCP, A2A, Python, Golang
Responsibilities
Troubleshoot API call anomalies and performance/stability issues for customer LLM business scenarios; Analyze and optimize model generation effects across text, multi-modal, image, and video models; Design and debug complex Agent scenarios including orchestration, tool calling, memory management, and fallback mechanisms; Collaborate with product, R&D, and algorithm teams to resolve issues and drive efficient closure; Build reusable business skills, Agents, and automated tools based on high-frequency customer problems.
Seniority
Senior, hands-on IC