Operations Consulting - Senior Associate
Core
Design strategies and transformational roadmaps to maximize business opportunities and reduce risk for Canadian financial institutions.
Role type
Senior Associate, Operations Strategy Consultant
Builds
Strategic roadmaps, risk-and-control frameworks, and technology implementation plans for banking clients.
Domain
Financial Services / Banking Operations
Required skills
structured problem-solving, root-cause analysis, risk-and-control framework design, business transformation, process improvement, SDLC knowledge, Agile delivery, relationship building, data visualization, operational excellence, RPA/AI/GenAI implementation, strategic planning, target operating model design.
Preferred skills
experience leading complex transformational programs, white paper development, practice development, business development, proposal writing, RFP response.
Technologies
Jira, Microsoft tools, Power BI, Alteryx, Tableau, Qlik, Epic Systems, RPA, RDA, process mining, GenAI, Machine Learning.
Responsibilities
Support and lead delivery of client projects from scoping to conclusion; apply structured problem-solving to complex operational and technology challenges; support design and implementation of risk-and-control frameworks; build trusted relationships with clients and colleagues; manage multiple timelines and projects within budget while coaching team members; convert complex data into meaningful insights; communicate complex information effectively; upskill on emerging technologies; uphold code of ethics.
Seniority
Senior, hands-on IC with leadership responsibilities
