售后与仲裁智能化策略运营-TikTok Shop
Core
Design automated liability determination systems and layered decision mechanisms for international e-commerce after-sales and arbitration scenarios, leveraging large models to improve processing efficiency and consistency.
Role type
Senior IC strategy operations specialist (LLM-driven decision systems)
Builds
Automated liability determination systems, decision flows, and agent-based workflows for dispute resolution
Domain
E-commerce / AI-driven decision systems
Deliverable
production ML models
Required skills
Large language model (LLM) application, Prompt engineering, Agent/Skills orchestration, Rule engine design, Decision flow architecture, Data analysis (SQL), Stakeholder coordination
Preferred skills
Experience in e-commerce after-sales/arbitration, Classification models, Intelligent audit/liability determination systems
Technologies
LLMs, SQL, Rule engines, Agent frameworks
Responsibilities
Design automated liability determination systems and layered decision mechanisms; Abstract high-value business scenarios for LLM integration; Monitor key metrics (coverage, accuracy, appeal rates) and drive iterative optimization; Identify and mitigate model risks and rule vulnerabilities; Collaborate with algorithm, R&D, and operations teams to launch projects.
Seniority
Senior, hands-on IC
