VOC体验洞察产品经理（AI Agent方向） - 抖音电商
Core
Design and build an end-to-end product system for Voice of Customer (VOC) insights, integrating AI Agents to analyze consumer feedback, identify issues, and drive optimization for Douyin's e-commerce platform.
Role type
Product Manager (AI Agent & VOC)
Builds
Intelligent VOC analysis platform, data dashboards, and AI-driven feedback processing workflows.
Domain
E-commerce, Consumer Experience, Large Language Models (LLMs)
Deliverable
production ML models
Required skills
VOC analysis, AI Agent design, Prompt engineering, Data product design, Cross-functional collaboration, Product documentation, Data-driven decision making
Preferred skills
E-commerce experience, Algorithm tuning, Label system design, Sentiment analysis, LLM capability boundaries
Technologies
Large Language Models (LLMs), AI Agents, Skills, Prompt Engineering
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