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UX Researcher - Global E-Commerce (UK)

London, United Kingdom💼 Full-time🗓 2026-09-28

Core

Conduct independent UX research to identify product and business opportunities for TikTok's global e-Commerce ecosystem.

Role type

UX Researcher

Builds

Innovative, secure, and intuitive e-Commerce experiences for users, merchants, creators, and affiliates

Domain

E-Commerce / Social Media

Required skills

User interviews, field visits, ethnography, surveys, benchmark studies, server log analysis, A/B testing, written reporting, presentation skills

Preferred skills

E-Commerce domain knowledge, translating user insights into actionable recommendations, navigating open-ended problems

Responsibilities

Execute independent studies on multiple aspects of user experiences, collect and analyze user behavior, collaborate with Product/Engineering/Algorithm/Operations teams, advocate research findings to diverse audiences

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