Extreme Risk Operations (ERO) Specialist, Trust & Safety
Core
First line of defense for livestream extreme risk content, assessing imminent threats and coordinating with Emergency Response and Child Safety teams to reduce serious harm at scale.
Role type
Trust & Safety Operations Specialist (Live Risk Assessment)
Builds
24/7 live-stream monitoring and intervention workflows for TikTok
Domain
Social Media / Trust & Safety / Content Moderation
Deliverable
client delivery
Required skills
English fluency, time-critical decision-making, sensitive content review, policy adherence, cross-functional coordination, metadata tagging, risk escalation
Preferred skills
independent judgment, multi-tasking in complex environments, objective decision-making, analytical troubleshooting, weekend/holiday shift flexibility
Technologies
TikTok live-streaming platform, internal risk assessment workflows
Responsibilities
Review and assess live-streaming content (video, audio, chat) for extreme risks including violence, child exploitation, and graphic material; Execute instant interventions and coordinate with internal safety teams; Add accurate metadata and escalate potential risks; Respond to process and policy questions; Participate in frequent training and SOP adherence; Work scheduled shifts including holidays and weekends
Seniority
Individual Contributor, operational execution
