Client Services Manager (Gold Coast)
Core
Oversee cleaning operations at key client sites from Gold Coast to Logan area, ensuring high-quality service delivery and client satisfaction.
Role type
Client Services Manager (Facility Services)
Builds
Cleaning services for clients in the Gold Coast to Logan area
Domain
Facility Services / Cleaning
Deliverable
client delivery
Required skills
Client liaison, quality inspection, staff supervision, stock control, problem resolution, IT systems usage, organizational skills
Preferred skills
Experience in cleaning/facilities sector, interpersonal skills, communication, influencing skills
Responsibilities
Establish credibility with client representatives and staff, deliver customer service, conduct quality inspections, manage stock and ordering, use administrative software
Seniority
Mid-level, hands-on management