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Strategic Account Manager, Grocery and Pets (TikTok Shop, Malaysia)

Kuala Lumpur, Malaysia💼 Full-time🗓 2026-09-28

Core

Acquire and incubate brands, principals, distributors, and key merchants in the Groceries and Pets category to drive GMV growth on TikTok Shop.

Role type

Strategic Account Manager (Groceries and Pets)

Builds

TikTok Shop marketplace for daily needs (Groceries and Pets)

Domain

eCommerce, Fast-Moving Consumer Goods (FMCG)

Required skills

eCommerce sales, merchant relationship management, commercial negotiation, growth strategy, performance management, data analysis, cross-functional collaboration

Preferred skills

Groceries and Pets category experience, industry landscape knowledge, consumer trend analysis, Excel proficiency, PowerPoint proficiency

Responsibilities

Acquire and incubate brands and merchants; negotiate commercial plans; identify growth opportunities via assortment and content; manage seller performance metrics; execute category growth plans; support business reviews and presentations; collaborate with campaign and operations teams.

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