Safety Program Manager (Trust building), TikTok Platform Responsibility
Core
Develop product safety narratives and act as the strategic single point of contact for PR, Government Relations, and Legal to build trust and demonstrate responsibility for TikTok's platform safety systems.
Role type
Senior Product Manager (Trust & Safety Communications)
Builds
Internal and external communication strategies, canonical safety narratives, and crisis response materials for TikTok's safety product launches.
Domain
Social Media / Trust & Safety / Regulatory Compliance
Required skills
Cross-functional leadership without direct authority, technical product logic translation, high-stakes narrative construction, regulatory regime fluency, stakeholder coaching
Preferred skills
Regulator-facing communication experience, formal media-facing material drafting
Technologies
N/A
Responsibilities
Build communication tiering mechanisms for proactive trust baselines and major launches; shape proactive safety narratives rather than reactive summaries; serve as the strategic product-side POC for crisis inquiries; coach the wider product org on narrative construction.
Seniority
Senior, hands-on IC
