用户体验平台产品经理 - 抖音电商
Core
Building core modules for merchant after-sales workstations and tools to improve the after-sales experience for Douyin e-commerce users and merchants.
Role type
Product Manager (E-commerce After-Sales Platform)
Builds
Merchant after-sales workstations, after-sales tools, and AI-integrated solutions for e-commerce.
Domain
E-commerce, After-sales services, AI application
Deliverable
product features
Required skills
Product strategy, Data analysis, Requirement abstraction, Cross-functional collaboration, Project management, AI technology integration
Preferred skills
Experience in after-sales, transaction, fulfillment, or merchant backend products, AI project delivery
Technologies
AI technologies
Responsibilities
Design and implement after-sales solutions for complex scenarios, analyze business pain points through data and research, collaborate with product, operations, R&D, and algorithm teams to deliver projects.
Seniority
Mid-level, hands-on IC