Search Operations Quality Assurance Analyst - Spanish Speaking (Third-Party Associate)
Core
Ensuring user-generated content (images, video, text) complies with community guidelines through reading, viewing, listening, and examining daily life content, including sensitive topics like bullying, hate speech, and violence.
Role type
Search Operations Quality Assurance Analyst
Builds
Data ecological security and safety compliance for international products
Domain
Social media safety and search operations
Required skills
Content moderation, quality inspection, guideline implementation, stakeholder management, data analysis, report preparation, training delivery, project coordination
Preferred skills
Project management, familiarity with users' internet usage habits
Technologies
Internal evaluation systems, reporting tools
Responsibilities
Perform daily quality inspections and handle escalations for evaluation projects; Conduct audits on internal systems and provide error analysis; Monitor quality scores and conduct root cause analysis; Prepare data analysis and reports for stakeholders; Localize guidelines and design training schedules; Deliver training to new joiners; Set up product knowledge tests and analyze results.
Seniority
Individual Contributor, operational level
