CareerPlanSign in

Quality Assurance Subject Matter Expert & Trainer (Mandarin Speaking) - Eco Governance, AI Data Service and Operations

Kuala Lumpur, Malaysia💼 Full-time🗓 2026-09-28

Core

Develop and deliver training on content moderation policies, operational guidelines, and quality assurance processes for international products.

Role type

Senior IC Quality Assurance Trainer & Subject Matter Expert

Builds

Training programs and policy enforcement workflows for data annotation and search operations teams

Domain

AI Data Services, Content Moderation, Eco-Governance

Required skills

Content moderation policy expertise, training course development, Mandarin language fluency, English proficiency, quality assurance experience, policy interpretation, data-driven process improvement, instructional design

Preferred skills

AI/technical writing team experience, labeling framework familiarity, dataset validation knowledge, cross-functional collaboration

Technologies

Labeling frameworks, test-set workflows, machine-executable logic

Responsibilities

Deliver classroom and online training in English and Mandarin, develop training courses for diverse markets, assess team training needs, lead policy briefings, coach labeling business teams

Seniority

Mid-level, hands-on IC

Sourced via tiktok · Listed on CareerPlan, which tracks 902,000+ jobs from 20+ sources.