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AI主动服务策略专家-抖音生活服务

上海💼 Full-time🗓 2026-09-28

Core

Design and optimize intelligent and human service strategies for consumer assistance in the local life services sector, leveraging AI to enhance user experience and operational efficiency across the customer lifecycle.

Role type

Senior Product/Strategy Engineer (AI Service & Operations)

Builds

Intelligent service workflows, AI Agents, and operational data dashboards for Douyin's local life services platform.

Domain

Local life services / AI-driven customer experience

Deliverable

production ML models | product features

Required skills

AI strategy design, workflow optimization, AI Agent development, cross-functional project management, data-driven decision making, local life business understanding, logical abstraction, structured thinking.

Preferred skills

Experience with large language models (LLMs), practical experience in AI projects or intelligent services, ability to translate business requirements into systematic rules.

Technologies

Large Language Models (LLMs), AI Agents, AI tools for workflow design.

Responsibilities

Design AI-based service strategies for different user lifecycle stages; Identify inefficiencies in service operations and implement AI-driven workflow optimizations; Develop AI Agents by codifying expert knowledge into automated capabilities; Establish cross-team operational mechanisms and data dashboards to drive complex projects.

Seniority

Mid-level, hands-on IC

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