策略运营(履约方向) - 抖音电商
Core
Design and iterate fulfillment delivery management strategies for Douyin E-commerce to balance consumer costs and experience.
Role type
Senior strategy operations specialist (fulfillment)
Builds
Fulfillment rules, delivery experience improvements, and new cooperation models for merchants and service providers.
Domain
E-commerce / Logistics
Deliverable
product features
Required skills
Strategy design, data analysis, SQL, A/B testing, stakeholder coordination, risk monitoring
Preferred skills
Experience in user/supply/service provider operations, cross-company collaboration
Technologies
SQL, A/B testing frameworks
Responsibilities
Design and iterate fulfillment delivery management strategies; Improve post-purchase fulfillment and return experiences; Develop differentiated experience improvement plans for various industries/products; Monitor daily data and validate strategy effectiveness through experiments.