Part Time Customer Advocate, VM, Market Operations
Core
Customer Advocates manage the end-to-end pickup experience at Carvana's car vending machines, assisting customers with vehicle selection, paperwork, and loading/unloading.
Role type
Customer Advocate (Vending Machine Operations)
Builds
The Carvana car vending machine pickup experience
Domain
Used automotive retail
Deliverable
product features
Required skills
Customer service, vehicle loading/unloading, paperwork processing, safe driving, physical stamina, notary certification, DMV system access
Preferred skills
None stated
Technologies
Carvana customer tracking system, DMV/title and registration systems
Responsibilities
Create a memorable pickup experience for customers, complete customer paperwork and update tracking systems, address customer questions and minor technical issues, drive safely and maintain a clean driving record, perform physically demanding tasks like detailing and loading vehicles
Seniority
Entry-level to Individual Contributor