Azure Support Engineer
Core
Provide technical support, incident resolution, and operational improvements for Microsoft Azure infrastructure, identity, networking, compute, storage, and security across live client environments.
Role type
Azure Support Engineer (Managed Services)
Builds
Reliable Azure platform operations, incident resolutions, and operational improvements for client businesses.
Domain
Cloud Infrastructure (Microsoft Azure)
Required skills
Azure administration, Microsoft Entra ID, virtual networking, virtual machines, storage accounts, Azure Monitor, Log Analytics, PowerShell, Azure CLI, Bicep, incident management, SLA commitments, change control, documentation, automation scripting
Preferred skills
CI/CD pipelines, infrastructure as code, disaster recovery, containerized applications, hybrid cloud environments, Azure App Service, Azure Kubernetes Service, security engineering
Technologies
Azure Portal, Azure CLI, PowerShell, Bicep, Azure Monitor, Log Analytics, Network Watcher, Microsoft Defender for Cloud, Azure DevOps, Git, YAML
Responsibilities
Analyze and resolve client incidents and requests; provision and configure Azure resources; develop automation scripts and templates; maintain technical documentation and runbooks; monitor platform health and capacity; support service governance and change controls.
Seniority
Mid-Senior, hands-on IC