Service Operations Associate Project Intern (TikTok Shop) - 2026 Start (BS/MS)
Core
Support Service Solutions Program Managers in day-to-day business operations, projects administration, and process optimization for a global e-commerce marketplace.
Role type
Associate Project Intern (Operations)
Builds
Operational consistency and efficiency for the SEA and JP Service Operations team within the Global E-Commerce's Governance and Experience organization.
Domain
E-commerce / Marketplace Operations
Deliverable
dashboards & analysis
Required skills
SOP maintenance, process improvement identification, liaison support, policy adaptation, documentation management, Microsoft Excel proficiency, fast typing
Preferred skills
Cross-functional project execution, gap analysis in workflows
Responsibilities
Maintain and optimize Standard Operating Procedures (SOPs), provide liaison support between inhouse and external vendors, identify process improvement areas, assist with ad-hoc or cross-functional projects.
Seniority
Intern