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Service Operations Associate Project Intern (TikTok Shop) - 2026 Start (BS/MS)

Tokyo, Japan💼 Internship🗓 2026-09-28

Core

Support Service Solutions Program Managers in day-to-day business operations, projects administration, and process optimization for a global e-commerce marketplace.

Role type

Associate Project Intern (Operations)

Builds

Operational consistency and efficiency for the SEA and JP Service Operations team within the Global E-Commerce's Governance and Experience organization.

Domain

E-commerce / Marketplace Operations

Deliverable

dashboards & analysis

Required skills

SOP maintenance, process improvement identification, liaison support, policy adaptation, documentation management, Microsoft Excel proficiency, fast typing

Preferred skills

Cross-functional project execution, gap analysis in workflows

Responsibilities

Maintain and optimize Standard Operating Procedures (SOPs), provide liaison support between inhouse and external vendors, identify process improvement areas, assist with ad-hoc or cross-functional projects.

Seniority

Intern

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