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Content Judgement Operations - Account Governance

Singapore💼 Full-time🗓 2026-09-28

Core

Develop and maintain operational guidelines and testing sets for account governance, ensuring data accuracy for policy enforcement and model evaluation.

Role type

Senior IC content governance operations specialist

Builds

Operational guidelines, testing sets, and training materials for international products

Domain

Trust & Safety / Content Moderation / AI Operations

Deliverable

production ML models

Required skills

English fluency, policy translation, testing set creation, RCA analysis, metric tracking, guideline development

Preferred skills

Machine-executable logic familiarity, cross-functional collaboration, dataset validation methodologies, content moderation experience

Technologies

Labeling frameworks, testing workflows

Responsibilities

Develop and refine operational guidelines for policy areas; Produce and validate high-quality testing sets; Analyze complex cases to reduce enforcement discrepancies; Support arbitration and calibration workflows; Update SOPs based on RCA findings; Track quality and operational metrics

Seniority

Mid-level, hands-on IC

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