Customer Experience Coordinator - SIL Bowline CCT/Corlette
Core
Coordinate day-to-day support for customers with disability to maintain their independence, choice, and control within a Supported Independent Living service.
Role type
Customer & Experience Coordinator (Disability Support)
Builds
Supported Independent Living services for people with disability
Domain
Disability services / Community support
Deliverable
physical/clinical work
Required skills
Relationship building, customer service, prioritization, problem-solving, record keeping, community engagement coordination
Preferred skills
Experience in disability or community services, autonomous work, solutions-focused approach
Responsibilities
Build relationships with customers and support networks, coordinate daily support, respond to changing needs, facilitate community engagement, maintain accurate records, identify practical solutions to concerns
Seniority
Entry to Mid-level, part-time