CareerPlan

Backend Production Support Engineer

Hong KongFull-time2026-10-22 → 2026-11-10

Core

L3 support and production issue resolution for cryptocurrency and derivatives trading systems, including integration testing, system reliability, and change management.

Role type

Senior Backend Production Support Engineer

Builds

Scalable trading applications (cryptocurrency and derivatives)

Domain

Fintech / Cryptocurrency / Derivatives Trading

Required skills

Golang, SQL, Shell scripting, Integration testing, Root cause analysis, Monitoring systems, Logging systems, System upgrade planning, Change management

Preferred skills

DevOps, AWS, Kubernetes, CI/CD pipelines, Linux environment, Exchange platform domain knowledge

Technologies

Golang, SQL, Datadog, Sumologic, OpenTelemetry, Jira, Confluence, AWS, Kubernetes

Responsibilities

Refine and execute integration tests to ensure software robustness; Act as key technical contact for identifying, investigating, and resolving production issues in trading systems; Collaborate with SRE team to formulate monitoring and alerting mechanisms; Take ownership of change management processes for backend service releases; Coordinate with infra and SRE teams during system failures to minimize downtime.

Seniority

Mid-Senior, hands-on IC