Backend Production Support Engineer
Core
L3 support and production issue resolution for cryptocurrency and derivatives trading systems, including integration testing, system reliability, and change management.
Role type
Senior Backend Production Support Engineer
Builds
Scalable trading applications (cryptocurrency and derivatives)
Domain
Fintech / Cryptocurrency / Derivatives Trading
Required skills
Golang, SQL, Shell scripting, Integration testing, Root cause analysis, Monitoring systems, Logging systems, System upgrade planning, Change management
Preferred skills
DevOps, AWS, Kubernetes, CI/CD pipelines, Linux environment, Exchange platform domain knowledge
Technologies
Golang, SQL, Datadog, Sumologic, OpenTelemetry, Jira, Confluence, AWS, Kubernetes
Responsibilities
Refine and execute integration tests to ensure software robustness; Act as key technical contact for identifying, investigating, and resolving production issues in trading systems; Collaborate with SRE team to formulate monitoring and alerting mechanisms; Take ownership of change management processes for backend service releases; Coordinate with infra and SRE teams during system failures to minimize downtime.
Seniority
Mid-Senior, hands-on IC