商家服务运营专家(高危舆情业务)-抖音电商
Core
Build high-risk perception capabilities for Douyin E-commerce to enable intelligent risk prevention, crisis resolution, and reduction of public opinion spillover.
Role type
Senior operations specialist for high-risk crisis management
Builds
Risk perception systems, crisis response workflows, and monitoring mechanisms for high-risk scenarios
Domain
E-commerce / Risk Management / Crisis Response
Deliverable
production ML models
Required skills
Internet crisis management, high-risk customer complaint handling, e-commerce governance, risk identification, risk analysis, risk assessment, risk control, data insight
Preferred skills
Cross-departmental communication, process standardization
Responsibilities
Establish high-risk perception capabilities, define crisis classification standards, verify and resolve crisis events, build monitoring and warning mechanisms
Seniority
Mid-level, hands-on IC