Group Leader, Safety Model Operations (APAC) - AI Data Service Operations
Core
Lead and scale large operational teams to deliver high-quality AI moderation, labeling, and evaluation services that directly impact model safety and performance.
Role type
Senior IC operations leader (AI Safety Model Operations)
Builds
AI moderation services, data labeling pipelines, and evaluation frameworks for international products
Domain
AI Safety, Trust & Safety, Data Operations
Deliverable
production ML models
Required skills
Team leadership and scaling, operational strategy execution, root cause analysis (RCA), cross-functional stakeholder management, data-driven decision making, SQL and data visualization, machine learning workflow understanding, guideline design, inter-annotator agreement (IAA) management
Preferred skills
Scaling large teams in high-growth AI environments, global rater pool management, multilingual/cultural moderation expertise, RLHF/RLAIF and red-teaming familiarity, cross-functional project delivery in matrixed organizations
Technologies
SQL, Power BI
Responsibilities
Lead and develop large operational teams to deliver AI moderation and labeling services; conduct detailed reviews and complex RCAs linking findings to model outcomes; monitor quality performance and compliance against KPIs; drive continuous improvement in annotation accuracy and cultural sensitivity; collaborate with product, engineering, and policy teams to optimize workflows; build training programs on operational excellence and systems thinking; manage data collection, reporting, and unit costs.
Seniority
Senior, hands-on IC with management of managers