Senior Technical Program Manager I
Core
Lead high-visibility enterprise-grade product deployments and complex technical programs for mission-critical safety and justice solutions.
Role type
Senior Technical Program Manager (Professional Services)
Builds
Enterprise software deployments, cloud and on-prem platform implementations, and mission-critical systems.
Domain
Public Safety / Justice Technology / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Complex program and project management, cross-functional stakeholder alignment, risk management, resource planning, scope and timeline control, process improvement, change management, requirement gathering, workflow optimization.
Preferred skills
JSON familiarity, software configuration knowledge, PMP/PRINCE2/SCRUM certification.
Technologies
Cloud platforms, on-prem platforms, JSON, PMP, PRINCE2, SCRUM
Responsibilities
Manage all aspects of complex enterprise-grade product deployments; oversee project milestones, resource planning, scope, timeline, and risk management; partner with 3rd party integrators and clients throughout the contract; act as a liaison between customers and internal teams to manage change requests and roadmap alignment; identify process inefficiencies and contribute to internal SOPs and implementation playbooks.
Seniority
Senior, hands-on IC