Production Support Engineer
Core
Provide Level 1+ front-office production support for Equity Derivatives and Convertible Bond trading platforms, troubleshooting issues and maintaining operational dashboards.
Role type
Senior IC production support engineer (front-office trading)
Builds
Monitoring, alerting, and operational dashboards for critical intraday and end-of-day processes
Domain
Financial services / Equity Derivatives and Convertible Bonds
Required skills
Equity Derivatives products knowledge, Convertible Bonds knowledge, volatility surfaces, forward calibration, Python, Unix shell scripting, Java environment familiarity, market data and analytics vendor experience
Preferred skills
Asian listed and OTC derivatives markets experience, structured products and warrant markets experience, market data and analytics vendors (Bloomberg, Reuters, IHS Markit, ICE, Cscreen, Monis) experience
Technologies
Python, Unix shell scripting, Java, Bloomberg, Reuters, IHS Markit, ICE, Cscreen, Monis
Responsibilities
Troubleshoot and resolve issues across market data, pricers, risk, trade capture, P&L, and Convertible Bond analytics; Build and maintain monitoring, alerting, and operational dashboards; Automate recurring support and operational tasks through scripts and tools; Measure and improve platform availability, performance, data quality, and operational resilience; Train users on supported platforms