Production Support Engineer
Core
Provide Level 2/3 production support and platform management for Front Office and Middle Office trading applications, ensuring system stability and rapid issue resolution for trading staff.
Role type
Senior IC production support engineer (trading systems)
Builds
Internal trading platforms and execution services
Domain
Financial technology / Trading infrastructure
Required skills
Linux environment management, shell scripting, Python, SQL, FIX protocols, SDLC processes, version control (GIT), KDB, AWS
Preferred skills
Columnar database experience, AWS management, automation tool development
Responsibilities
Solve technical trading-related issues independently or with team escalation, manage communications with trading staff regarding platform status, collaborate with development and infrastructure teams for software releases, automate support processes, document solutions in knowledge base, coordinate vendor and internal team activities for system configuration and testing.