Director, Forward Deployed Engineering
Core
Setting strategy, standards, and execution for the global Forward Deployed Engineering (FDE) function to lead customer engagements and deliver solutions.
Role type
Director, Forward Deployed Engineering (Global)
Builds
Customer-specific solutions, repeatable playbooks, delivery standards, and best practices for the FDE function.
Domain
Developer tools / HR tech / API-first SaaS platforms
Deliverable
client delivery
Required skills
Leading high-performing technical teams, hands-on technical leadership across APIs and integrations, shaping solutions for customers, debating architecture, aligning outcomes with sales and product, building teams and systems from the ground up
Preferred skills
Experience as a Forward Deployed Engineer, Solutions Engineer, or Technical Consultant, background in developer tools or HR tech, experience in globally distributed or matrixed teams
Responsibilities
Lead, coach, and grow a team of FDEs that lead customer engagements; Partner with Sales, Product, Engineering, and Customer Success to shape solutions; Work with Product and Engineering to incorporate customer-specific solutions into the product roadmap; Provide hands-on technical leadership across APIs, integrations, and platform capabilities; Elevate how demos, proofs of concept, and onsite engagements are run; Build repeatable playbooks, delivery standards, and best practices
Seniority
Director, hands-on leadership
