NLP算法工程师-抖音智能客服
Core
Building next-generation intelligent customer service solutions for Douyin using LLMs, including agent capabilities, risk monitoring, and multimodal interaction.
Role type
Senior IC NLP/LLM algorithm engineer
Builds
托管与坐席辅助能力, C端交互升级, 智能客服方案
Domain
Consumer internet, Large Language Models (LLM), Multimodal AI
Deliverable
production ML models
Required skills
Machine learning fundamentals, Traditional NLP, LLM/MLLM expertise, Mathematical modeling, Coding proficiency, ML frameworks, Engineering frameworks
Preferred skills
Audio multimodal experience, Academic publications, Competitive programming
Technologies
RAG, Workflow, Agent, Planning, Risk monitoring, Data flywheel, RM, RL
Responsibilities
Designing multimodal interaction schemes (text/voice/video), Exploring frontier LLM/MLLM technologies, Implementing training schemes and evaluation systems
Seniority
Senior, hands-on IC