Quality Delivery Analyst - Singapore
Core
Support APAC Search capacity planning, drive workforce optimization, and establish cross-functional workflows to improve search user experience and traffic.
Role type
Senior IC operations analyst (search capacity & workforce planning)
Builds
Search operations workflows and capacity planning frameworks
Domain
E-commerce / Search
Deliverable
dashboards & analysis
Required skills
data analysis, project management, cross-functional workflow design, ROI analysis, stakeholder coordination
Preferred skills
data science, tech operations
Responsibilities
Conduct ROI analysis for APAC Search capacity planning; Lead re-org and workforce optimization projects; Establish cross-functional workflows with HR and Product Operations; Analyze organizational status and initiate improvement projects; Coordinate collaborations across regions and functions.
Seniority
Senior, hands-on IC
