Tools Specialist
Core
Liaison between Operations and Engineering teams ensuring smooth technical functioning of core online Geo products and resolving tool/hardware problems.
Role type
Tools Specialist (Geo Operations)
Builds
Tools, Dashboards, and support for Geo Operators and Program Managers
Domain
Geospatial / GIS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ArcGIS Desktop, ArcGIS Server, Python scripting, SQL, Linux debugging, bug triage, tool release coordination, dashboard development
Preferred skills
Github, FME, AI literacy
Responsibilities
Diagnose and resolve complex tool/hardware problems; act as technology expert for Geo Operators and Program Managers; coordinate tool releases and new updates; test tool fixes/changes/new features; submit code changes for tools; develop new tools/Dashboards; diagnose global geo problems related to software/Linux; respond to support tickets for technical issues and escalate bugs.
Seniority
Junior to Mid-level, hands-on IC